In order to investigate your concern, there must be reasonable grounds to believe that an offense under the Animal Protection Act of Alberta has been committed.  The offense is to cause or allow an animal to be in distress.  Distress is defined as:

  1. Lack of adequate food, water, shelter, veterinary care, space, ventilation and reasonable protection from injurious heat or cold;
  2. Injured, sick, in pain or suffering;
  3. Abused or subjected to undue hardship, privation or neglect
  • We will also investigate abandonment of animals
  • We do take anonymous complaints, however, we are limited in the enforcement action we can take without complainant contact information. Complainants’ identity will not be disclosed or confirmed to the accused unless charges are laid in which case the Crown’s case must be disclosed to the accused as part of the court process

Please note that, as a policy respecting confidentiality, we do not release details of an investigation. You may call our dispatch centre at 403-205-4455 for an update, however, the only information available will be the status of the case. Our officers will never leave an animal in distress. If a file has been concluded, the reported issue has been resolved. If a file remains open, the investigation and/or the intervention is ongoing.

Thank you for your animal welfare report. Without concerned community members, we would not be able to fulfill our mandate to help as many animals as we can.

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